This page explains what Rizula saves when you use rizula.com, why we save it, and how you can see or delete it.
What we save
- Your order choices. When you paste a post link into the order form, the site saves the link and the services, amounts and price you pick. This happens even if you never finish checkout.
- Your email address. At checkout, the site saves your email address once you type it. This happens even if you do not send the order.
- How you sent the order. The site saves which send button you used: WhatsApp, Telegram or email.
- Your country. The site saves the country of your connection as a two-letter code, such as US.
- How you found us. The site saves the page you were on, the site that sent you to us, and any campaign tags in the link (often called utm tags).
- A scrambled IP address. The site saves a one-way scrambled (hashed) version of your IP address. It never saves the plain IP address.
- A random visitor ID. The site stores a random ID in your browser (in localStorage) so the steps of one order stay together.
Rizula never asks for your Instagram password.
Why we save it
- To process your order.
- To reply to you.
- To follow up on orders that were started but not sent.
- To stop abuse of the site.
- To understand which pages bring orders.
Where your data is kept
Order data is stored with Supabase, our database host. The site itself is hosted on Vercel.
If you send your order on WhatsApp or Telegram, those apps also handle your messages under their own privacy policies.
Selling and tracking
We do not sell your personal data. The site does not use advertising cookies or trackers today.
How long we keep it
We keep your data as long as we need it for orders, records and disputes.
See or delete your data
You can ask to see the data we hold about you, or ask us to delete it. Email support@rizula.com and tell us the email address you used.
Children
Rizula is not for children under 13.
Questions
Email support@rizula.com. You can also read our terms of service and refund policy.